We are writing to make you aware of a recent cybersecurity incident
involving PowerSchool, a software vendor which provided our Student Information
System (SIS) in the fall of 2023 for a short time. We stopped using PowerSchool a
year ago and switched back to Harmony due to numerous problems with their
implementation.
On Tuesday, January 7, 2025, PowerSchool informed our leadership team that they
experienced a cybersecurity incident involving unauthorized access to
certain PowerSchool SIS customer data. Unfortunately, they have confirmed that the
information belongs to some of Pioneer’s families and educators.
PowerSchool informed us that the taken data primarily includes parent and student
contact information with data elements such as name and address information.
Although across their customer base, they have determined that for a portion of
individuals, some personally identifiable information (PII), such as social security
numbers (SSN) and medical information, was impacted. However, the social
security numbers do not apply to Pioneer. That information was not entered into
PowerSchool. There may have been a student immunization record (shot record)
housed in PowerSchool’s Health Records for Pioneer students.
Protecting our students is something we take seriously. With PowerSchool’s help,
more information and resources (including credit monitoring or identity protection
services if applicable) will be provided to you as it becomes available.
Thank you for your patience and understanding.